Available 24 hours a day everyday at email@example.com
Our office is open from 9 am – 5 pm and you can reach us at 1.888.481.8446, please have your order number available.
All web orders are shipped prepaid. We accept Visa and Mastercard.
Shipping and handling will be added to your order at checkout. Canadian orders over $200 will processed with free shipping. US orders over $250 will be processed with free shipping. International orders will be charged shipping all orders. Significant orders, over $1500, should be phoned in directly to our client care group at 1.888.481.8446
Only web orders greater than six (6) will be kept on backorder, we will email you with an estimated delivery date. Should you still want to purchase our products, please reorder at that time.
All returns must be accompanied by a return authorization number. Abundance will not credit your account unless the authorization number is received. Partially used products will not be credited. Specifically, opened packages of cotton tips and chewing sticks cannot be returned for credit.
We take special care in the way that we package our products. We use reliable and efficient carriers to deliver our products to our valuable customers. If for any reason your product is damaged when received, please contact our office with the details and we will make every effort to correct the problem. If possible, please take a picture of your order and email it firstname.lastname@example.org
we will not accept a return for product that is due to expire with one year.
Effective Date of this version: March 1, 2009
Important: by submitting information manually or in electronic form to us and/or by using our Website, you give your consent that all information that you submit may be processed by Abundance Naturally in the manner and for the purposes described below. Do not send Abundance Naturally any confidential or proprietary information other than as necessary to process your order.
What type of information does Abundance Naturally collect?
Our goal is to provide you with an enjoyable shopping experience. We sometimes collect information about you in an effort to make our products and services more efficient and customized to you. You are free to browse the Website without revealing any personally identifiable information about yourself. However, once you give us any personal information (as further described below), you are not anonymous to us. We collect two types of information from visitors to the Website, Anonymous Information that is collected automatically and Personal Information. We treat these types of information differently and the following sections describe both and address how each type of information is collected and used by Abundance Naturally.
The Website may automatically track certain information based upon your behavior. This information does not identify you personally. We use this information to improve the content and functionality of this Website, and to better understand and serve our shoppers. This information may include what browser you are using, your IP address, or other information.
Personal Information is individually identifiable information about you that could permit one to identify or contact you. At various places on the Website, we may request for information such as your name, phone number, e-mail, billing address, shipping address and other personal information. You may choose to provide this information in order to access or use certain features or services of the Website, such as making a purchase, registering on the Website, entering a contest or sweepstakes, filling out a survey, or providing feedback. Where possible, we indicate which fields of information are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature on the Website.
Our use of your information
We use Anonymous Information we collect from you for specific and limited purposes including improving our products and services, making your shopping experience more efficient and relevant, and providing you with a personalized service. We may also use your Anonymous Information internally to administer this Website.
When you enter a contest or other promotion, we may ask you for certain personal information such as your name, address and/or e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required personal information in these instances is solely your choice; you do not need to provide such information or enter such contests to browse this Website.
If you provide us with your e-mail address as part of a purchase transaction on our Website, or if you opt-in to receive communications from Abundance Naturally, we may periodically send you newsletters, e-mails featuring exclusive sales and promotions, and e-mails requesting your feedback on our products and services. In addition, if you make a purchase on our Website, we will send you order and shipping confirmation emails. You can remove your e-mail from our e-mail list at any time by visiting the "My Account" section to change your preferences, or clicking on the "unsubscribe" link in every Abundance Naturally e-mail.
How We Protect Information We Collect
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
Does Abundance Naturally share the information it receives?
Abundance Naturally may share your Personal Information:
- (i) with third parties who are under obligations of confidentiality with Abundance Naturally or with Abundance Naturally' affiliates or subsidiaries,
- (ii) if Abundance Naturally is required by law to do so,
- (iii) in the event of a transfer of ownership of Abundance Naturally, merger or other similar transaction, or
We may employ other third parties to perform services or functions on our behalf in order to improve our Website, merchandising, marketing and promotional efforts, communications or other services. Those third parties may include authorized contractors, consultants and other companies working with us (collectively, "agents"). They only have access to Personal Information needed to perform their functions, and they may not share any Personal Information with others or use it for any other purpose than providing or improving Abundance Naturally' services and offerings.
We may work with third party advertising companies, to serve and track our ads. These third parties may serve other cookies. Our advertising partners may use the anonymous information on users that they collect from our Website, in the aggregate, to help us better market and serve our customers.
Abundance Naturally may be obligated to cooperate with various law enforcement inquiries. Abundance Naturally reserves the right to share or transfer Personal Information to comply with a legal requirement, disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, for the administration of justice, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Accessing and Updating Your Information
You always have the opportunity to review and change the information you provide to us by logging into the site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the "My Account" section of the site.
You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, we cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your Personal Information would be completely removed from our databases in response to your requests.
A special note about children's privacy
You must be at least 18 years old to have our permission to use this Website. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors less than 18 years of age. If you are a minor, you can use this service only in conjunction with your parent or guardian's permission.
Transfer of Data Abroad
Contacting Abundance Naturally with questions or comments
You may also contact us at:
4090 Ridgeway Drive Unit #5
We always enjoy hearing from you and appreciate your business.